METERING & BACKFLOW

Meter Crew

The Meter Crew is staffed by the Meter Foreman and a Service Technician. Their job descriptions require them to be licensed by the State of Maine Dept. of Health & Human Services. This crew handles the installation/removal, reading, maintenance, testing and repairs of all meters in the Distribution System as well as general repairs and special tasks. They respond to customer service complaints/inquiries and troubleshoot issues concerning water pressure, water quality, water consumption, etc. In addition, they are responsible for overseeing the District’s Cross Connection Control Program and the enforcement of private testing done on anti-backflow devices. The Meter Crew works directly with the billing clerk when needed to perform disconnection of service for non-payments. In our system supplying over 5,380 metered services, they also work with the Distribution Crew to maintain the District’s Leak Detection Program, in the effort to keep water loss and customer rates to a minimum.